Southwest Airlines has made a series of major changes that are not limited free For all customers, a decision that has proven controversial.
Although this change in policy has sparked the greatest fury, the airline has quietly made a series of other major movements, the largest taking place in late April 2025.
Southwest Airlines “evolves quickly, implementing new initiatives that support commercial objectives and create a choice for current and future customers of the largest American interior carrier” written in a press release.
In February 2025, The airline has announced A “reduction in the workforce of approximately 1,750 roles of employees focuses almost entirely on general costs and management positions and represents around 15% of business positions, including senior managers and administrators”.
According to NowsweekThe mass layout should take place on April 22, 2025.
“This decision is unprecedented in our 53 years of history, and the change requires that we make difficult decisions. We are at a pivotal time while we transform Southwest Airlines into a lean, faster and more agile organization,” said Bob Jordan, President and CEO and vice-president of the board of directors, in the press release.
“I arrived at this decision in a thoughtful and carefully, knowing how difficult it will be to say goodbye to colleagues who have been an important part of our culture and our achievements in the Southwest. I am grateful to all the Southwest employees who have shared in our legendary history and those who will guide us in the next era of southern airlines.”
A Southwest Airlines Boeing 737 approaches San Diego International Airport for an landing from San Jose on April 8, 2025 in San Diego, California.
Images Kevin Carter & Sol; Getty
Among the other recent changes, the airline wrote that it had adjusted the number of points of “fast awards” that customers can win; expanded its “distribution channels”; And has changed the way the flight credits are managed.
Furthermore, According to a press release from the southwest“The carrier will also start from non -stop daily flights the same day between San Diego and Fresno, CA, and will increase the service between San Diego and Tampa, FL, Thursday to Monday from once a week on Saturday.”
This is added to the other extensions of the route, which started in March, according to the press release.
Related: Southwest Airlines announces tickets at reduced prices for a short period
